Shipping policy
Shipping Policy
At Mashoom Janan, we are committed to delivering your favorite baby frocks and girls dresses safely and on time across Pakistan.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times are:
-
Karachi: 2–4 business days
-
Major Cities: 3–5 business days
-
Other Areas of Pakistan: 4–7 business days
Please note that delivery times may vary during sales, public holidays, severe weather conditions, or unforeseen courier delays.
Shipping Charges
-
Free Delivery on orders above PKR 2,500
-
Standard shipping charges apply to orders below the free delivery threshold
Shipping charges, if applicable, will be displayed at checkout before payment confirmation.
Order Tracking
Once your order has been dispatched, tracking information will be shared via SMS, WhatsApp, or email so you can monitor your shipment.
Delivery Coverage
Mashoom Janan delivers baby frocks, girls dresses, and kids clothing nationwide across Pakistan.
Shipping FAQs
How long does delivery take in Pakistan?
Most orders are delivered within 2–7 business days depending on your location.
Do you offer free delivery?
Yes. We offer free delivery on orders above PKR 2,500.
Can I track my order?
Yes. Tracking details are provided once your order is dispatched.
Do you deliver across Pakistan?
Yes. We provide nationwide delivery to major cities and remote areas throughout Pakistan.
What happens if my order is delayed?
While we strive for timely delivery, delays may occur due to courier operations, public holidays, weather conditions, or high order volumes.
Can I change my delivery address after placing an order?
Address changes may be possible before dispatch. Please contact us immediately after placing your order.